50,000 sign up to MyDudley in just four months
MyDudley, Dudley Council’s new, easy to use online platform has signed up a massive 50,000 new accounts since it launched at the end of November.
The platform allows users to report issues such as missed bin collections, abandoned vehicles, waste issues or request a service, including garden waste collections or grounds maintenance in the borough’s green spaces. MyDudley account holders are able to track the progress of a request, keeping them informed from start to finish.
New services are coming online all the time and the most recent enhancement allows account holders to report anti-social behaviour online.
MyDudley continues to receive five-star reviews from residents and visitors for its simplicity and user-friendly approach. People can make reports or raise requests 24/7 and don’t have to wait for office hours to get things moving.
Luisa Fulci, Director of digital, customer & commercial services, said:
“50,000 people have now signed up for a MyDudley account, the quick and easy way to get in touch with us.
“They can log issues or raise a request at a time that’s convenient for them. And when they create an account we’re able to keep them posted with their issue from start to finish.
“I’d definitely recommend signing up for a MyDudley account as it’s the most efficient way for residents to communicate with us.”
Remember, if you want to request it, report it or pay it, use MyDudley, online, anytime.