Christmas opening times

Christmas opening times for council services

Dudley residents are being reminded to check when council services are running during the Christmas holidays.

Dudley Council has produced a checklist with details on opening times during the festive season, how to reach services in case of emergencies, and much more.

Emergency frontline services will continue during the festive break.

Some household waste and recycling collections will be moved with a full list of changes available on the council website. The Household Waste and Recycling Centre in Stourbridge will be closed on Christmas Day, Boxing Day and New Year’s Day.

The Dudley Council Plus customer service phone lines will be closed from 24 to 26 December and on 1 January. Self-serve online services will be accessible as normal through MyDudley.

Dudley borough libraries will be closed from 24 to 27 December, and then from 30 December to 1 January. Stourbridge Library will be open on 29 December before closing in line with our other sites.

The Dudley Archives and Dudley Museum at the Archives will be closed from 22 December to 27 December, then from 29 December to 1 January. The Red House Glass Cone will be closed from 22 December to 1 January.

Duncan Edwards, Crystal and Halesowen leisure centres and the Dell Stadium will be closed on Christmas Eve, Christmas Day, Boxing Day and New Year’s Day. The centres will also have reduced opening hours from 6.30am to 6pm on 27 December, 30 December and 31 December.

Gornal and Stourbridge cemeteries and grounds are open during the Christmas period from 9am to 4.30pm. The book of remembrance and flower rooms are open from 9am to 4pm. The borough crematoria and offices will be closed from 24 December to 26 December and on 1 January.

The Carers Hub and Wellbeing Service will be closed on Christmas Eve, Christmas Day and New Year’s Day.

The Crystal Gateway dementia day centre and Queens Cross Network will be closed on Christmas Eve, Christmas Day, Boxing Day and New Year’s Day. All attendees to the centres have been informed in advance of this closure.

Services including residential care, sheltered housing, home care and telecare will continue to operate during the festive season.

Councillor Patrick Harley, leader of Dudley Council, said:

We will continue to be here for our residents over Christmas, especially people who are elderly and vulnerable. The emergency frontline services that people depend on will still be available.

Some services may have alternative or reduced open hours, so I encourage residents to check before they visit our libraries, leisure centres and other venues. Our checklist includes all the details people will need.

The complete list of opening times and emergency contacts can be found at https://www.dudley.gov.uk/xmas.

Contact Information

Dudley Council

pressoffice@dudley.gov.uk