
Homelessness support to move to new location in Dudley
Dudley Council’s homelessness support service will be based at a new location in Dudley town centre from Monday 30 June.
Support for people experiencing homelessness will now be provided from the ground floor of the council-owned building at 3 St James’s Road.
The service is currently based at the former Dudley Council Plus walk-in centre at 259 Castle Street. This location will close permanently on Friday 27 June at 3pm.
Anyone who is in urgent need of emergency housing should present at 3 St James's Road from 30 June between the new, extended hours of 9am and 5pm.
The homelessness response team can also be reached via telephone by calling Dudley Council Plus on 0330 555 2345.
People who feel they are at risk of becoming homeless and need advice should also call 0330 555 2345 at the earliest opportunity for support.
Councillor Ian Bevan, cabinet member for housing and homelessness, said:
This relocation ensures our homelessness response team can continue to deliver their vital service from an accessible site in Dudley town centre.
The service will also operate with extended hours from its new location, giving our borough’s most vulnerable people more time to access emergency support.
The Dudley Council Plus walk-in centre closed in January following a decline in visits. Residents can now self-serve for many council services through the council’s online platform, MyDudley.
This is the quickest and easiest way to request council services or report an issue and is available online, anytime and from any device.
For those who can’t get online, or need more help, residents can call advisors at the call centre on 0300 555 2345.
More information on the support for people experiencing homelessness in Dudley borough is available on the Dudley Council website.